Data Deletion Policy

Learn how we handle your data deletion requests

1. Introduction

This Data Deletion Policy explains how Score Point Games handles requests to delete user data and personal information. We are committed to respecting your right to have your data deleted in accordance with applicable data protection laws.

2. Right to Request Deletion

You have the right to request deletion of your personal data at any time. This includes:

  • Account information (username, email, password)
  • Profile information (display name, bio, profile picture, gender, birth date, country)
  • Game data (scores, achievements, gameplay statistics)
  • Any other personal information associated with your account

3. How to Request Data Deletion

To request deletion of your data, please:

  1. Send an email to [email protected] with the subject "Data Deletion Request"
  2. Include your username and email address associated with your account
  3. Clearly state that you want to delete your account and all associated data
  4. We may ask for additional verification to confirm your identity

4. Processing Time

Maximum Processing Time: 30 Days

We will process your data deletion request within a maximum of 30 days from the date we receive your verified request. In most cases, deletion will be completed sooner.

The processing time may vary depending on:

  • The complexity of your account and associated data
  • Verification requirements
  • Technical constraints
  • Legal or regulatory requirements

5. What Gets Deleted

When you request account deletion, we will permanently delete:

  • Your account credentials (username, email, password)
  • All profile information
  • Game scores and statistics
  • All personal data stored in our databases

Note: Some information may be retained for legal or regulatory purposes, such as transaction records or data required for fraud prevention, but this will be anonymized where possible.

6. What May Be Retained

In certain circumstances, we may be required to retain some information even after a deletion request:

  • Information required by law or regulatory authorities
  • Data necessary for fraud prevention or security purposes
  • Anonymized or aggregated data that cannot be linked to you

7. Confirmation of Deletion

Once your data has been deleted, we will send you a confirmation email to the address you provided. If you do not receive confirmation within 30 days, please contact us again.

8. Cancellation of Deletion Request

If you change your mind after submitting a deletion request, you may cancel it by contacting us at [email protected] within 7 days of your original request, provided the deletion has not yet been processed.

9. Contact Us

If you have any questions about this Data Deletion Policy or need assistance with a deletion request, please contact us at:

Email: [email protected]

Subject: Data Deletion Request

Last updated: 6/4/2026